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Advanced Access and Efficiency for Primary Care

Modules to help you learn, test, and implement best practices, change concepts, and innovative approaches to improvement that will enable you and your team to “do today's work today”.

Every day, primary care providers are faced with the challenge of balancing supply and demand to meet their patients’ needs. Busy waiting rooms and stressful workplaces are common – but they don’t have to be.

As part of its work to foster quality improvement capacity in Ontario’s health system, Health Quality Ontario (HQO) has developed resources and strategies to assist your primary care practice to see patients on the day they call in or on a day of their choosing.

HQO’s Advanced Access & Efficiency resources are designed to streamline your day, enrich the health experiences of your patients, and increase staff satisfaction.

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Improving Access and Efficiency in Primary Healthcare
This overview of Health Quality Ontario's quality improvement initiative, including the principles of advanced access and efficiency, provides primary care practitioners and teams in Ontario a good orientation to the advanced practice model, the tools and resources available through this portal, and the benefits of implementing advanced access in their practices.
A Guide To Access and Efficiency for Primary Care
This ‘how-to’ course in the Advanced Access series will guide you and your improvement team through the key steps of implementation and sustained change. You’ll quickly review the principles of AA&E, assess your readiness and capacity for AA&E, form an improvement team, and know how to access your virtual QI Coach.