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McMaster Toolkit on Working with Older Adults

Resources designed for health professionals to help with attitudinal competencies and communication skills that are essential for the care of older adults.

Resources designed for health professionals to help with attitudinal competencies and communication skills that are essential for the care of older adults.

Cultural Competency (Mr. Wang)

This module works through the case of Mr. Wang, an elderly man who speaks only Mandarin. It addresses common challenges and important things to consider when working with a translator (including the importance of cultural differences in non-verbal communication), how to appropriately address cultural differences in health behaviours, etc. 

Can also download a summary sheet at the end of the module.